Proud to deliver high quality products and develop a high-quality career.
Commercial Manager - Business Process
Competitive Salary
Bonus scheme
Private Healthcare
Highly competitive rewards package including Group Pension
Excellent career progression prospects across the Bakkavor group
Why join us?
We’re constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more.
About the role.
Role Accountabilities
- Serve as the primary point of contact for day-to-day SAP end users (colleagues) for their area of the business supporting with queries and issues, ensuring timely resolution and escalation when necessary.
- Coordination of change management activities across affected functions such as managing business impacts actions to ensure successful transitions to new standard processes and ways of working.
- Communicate effectively with impacted colleagues, champion the changes and provide insight into impacted audiences.
- Work closely with the project team and utilise your understanding of existing systems, processes and tools to assess and deploy the future-state solution.
- Participate in SAP project activities including User Acceptance Testing (UAT), attend workshops, go-live preparation, and post-go-live support.
- Work cross functionally and contribute as a Subject Matter Expert (SME) actively contributing or leading discussions using your knowledge of existing processes, data or systems.
- Support business data activities including data cleansing and the validation of training materials.
- Once the system is live in your area you will continue to be the first point of contact for end users, providing support and helping to escalate issues back into the Project ision tam as appropriate.
About you
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and collaboration skills, able to work with both technical and non-technical stakeholders.
- Strong interpersonal skills with the ability to engage and influence stakeholders.
- Self-motivated with a proactive approach to problem-solving.
- Have an excellent understanding of your department/function the processes, data, systems and people.
- Adaptable and able to thrive in a fast-paced project environment.
- Strong organisational skills and attention to detail.
- Experience with system implementations or upgrades.
- Experience in managing change and resolving areas of resistance to change.
- Self-starter & thrives in seeking opportunity to add value beyond requirements of job description
What you’ll receive
As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits and wellbeing offerings that are important to you.
You’ll enjoy:
- Life Assurance (2.5 x salary)
- Private medical insurance
- Annual Bonus Scheme
- 25 days holiday plus 8 bank holidays as standard (may vary by role)
- Staff Shop
- Stakeholder Pension Scheme
- Discount & cashback platform
- Personal Accident Insurance
- Free health check
- Employee Assistance Programme
- A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
- Salary sacrifice car lease scheme
- Free independent mortgage advice
- Discounted tutoring for children
- Access to financial learning tools and affordable loans via your salary
- Free car parking – Site dependant
Proud to be Bakkavor
We’re proud to be the market leader in the UK fresh prepared food industry. We’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury’s and Waitrose. We’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team!
Find out more and apply.
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